Privacy Policy

Last Updated: September 10, 2026

JML Landscape, a HeartLand company (“JML,” “we,” “our” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit our website, submit a form, call us, apply for employment or otherwise interact with us.

Information We Collect

Information You Provide

We may collect personal information that you provide when you contact us, request a proposal or estimate, submit a form, apply for employment or otherwise communicate with us. This information may include:

  • Name

  • Email address

  • Telephone number

  • Mailing, billing or service address

  • Company or organization name

  • Job title or professional information

  • Property and service information

  • Communications and inquiry details

  • Employment application information

  • Any other information you choose to provide

Please do not submit sensitive personal information through a general contact form unless we specifically request it.

Information Collected Automatically

When you visit our website, we and the providers that support our website and marketing activities may automatically collect information such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring and exit pages

  • Date and time of visits

  • Time spent on the website

  • Approximate geographic location

  • Website interactions

  • Cookie and device identifiers

  • Google Analytics client identifiers

  • Google Ads click identifiers, including GCLIDs

  • UTM campaign information

  • Advertising and marketing-attribution information

  • Information about how you arrived at our website

If you submit a form, some analytics or advertising identifiers may be associated with the information in your submission to help us understand which marketing source led to the inquiry.

Information From Other Sources

We may receive business contact, company or marketing information from HeartLand-affiliated companies, advertising platforms, analytics providers, business-intelligence providers, public sources and other service providers.

How We Collect Information

We collect information:

  • Directly from you

  • Automatically through cookies, pixels, scripts, tags, local storage, session storage and similar technologies

  • Through forms, telephone calls and other communications

  • From HeartLand-affiliated companies

  • From service providers, advertising platforms and business-intelligence providers

  • From public and commercially available sources

How We Use Information

We may use personal information to:

  • Respond to inquiries and proposal requests

  • Schedule consultations, site visits and estimates

  • Provide and manage landscaping, snow and ice management and related services

  • Communicate with customers, prospects and business contacts

  • Process employment inquiries and applications

  • Operate, maintain and improve our website

  • Understand how visitors use our website

  • Measure advertising and marketing performance

  • Attribute inquiries to advertising campaigns or referral sources

  • Identify potential business interest in our services

  • Maintain the security of our website and systems

  • Prevent fraud, spam and misuse

  • Maintain business and legal records

  • Protect our rights and the rights of others

  • Comply with legal and regulatory obligations

We may combine information collected from different sources for these purposes.

Cookies and Similar Technologies

Our website uses cookies, pixels, tags, scripts, local storage, session storage and similar technologies. These technologies may support:

Necessary Functions

These technologies support website security, form operation, visitor preferences and other functions necessary to operate the website.

Analytics and Performance

Analytics technologies help us understand website traffic, visitor activity and website performance. We use Google Analytics for these purposes.

Advertising and Attribution

Advertising and attribution technologies help us measure campaign performance, understand how visitors reach our website and associate inquiries with advertising or referral sources. These technologies may include Google Ads, Google Analytics client identifiers, Google Ads click identifiers and UTM campaign information.

Business Intelligence

We use ZoomInfo for business-intelligence and website-visitor analytics purposes. Depending on the services and features in use, ZoomInfo may process information such as IP address, device and browser information, pages visited, website interactions, timestamps, identifiers and company-level information.

Call Tracking

We may use CallRail or a similar provider during certain advertising campaigns to measure how callers find our business and attribute telephone inquiries to marketing sources.

Your browser may allow you to block or delete cookies. Blocking cookies may affect website features and may not prevent all server requests, scripts or other technologies from operating. You may also manage certain advertising preferences directly through participating advertising providers.

Call Tracking and Call Recording

When call tracking is active, different telephone numbers may be displayed depending on how a visitor reaches our website. Calls are routed to JML Landscape regardless of which tracking number is displayed.

Call-tracking information may include:

  • Caller telephone number

  • Caller ID information, when available

  • Call date and time

  • Call duration

  • Referring source

  • Pages visited before placing a call

  • Device and browser information

  • Marketing-attribution information

Calls may be recorded, monitored or transcribed only when those features are enabled and after any notice or consent required by applicable law has been provided. Recordings or transcripts may be used for customer service, quality assurance, training and documentation.

Contact Forms

Information submitted through our forms is transmitted to us and may be processed by form, hosting, workflow, email, customer-relationship management and spam-prevention providers.

Information submitted through a form may also include marketing-attribution information, such as UTM parameters, Google Ads click identifiers or Google Analytics client identifiers.

Submitting a form does not by itself authorize us to send promotional text messages or make automated marketing calls where separate consent is required.

How We Disclose Information

We may disclose personal information to:

  • HeartLand-affiliated companies that support our business operations

  • Website hosting and technology providers

  • Form, workflow and email providers

  • Analytics and website-performance providers

  • Advertising and marketing-attribution providers

  • Business-intelligence providers

  • Call-tracking and communications providers

  • Recruiting and employment-service providers

  • Customer-support providers

  • Professional advisers, insurers and legal counsel

  • Government authorities or other parties when required by law

  • Parties involved in an actual or proposed merger, acquisition, financing, reorganization or sale of all or part of our business

Some providers process information on our behalf. Other analytics, advertising or business-intelligence providers may process information under their own terms and privacy practices.

We may also disclose information when reasonably necessary to protect our website, business, customers, employees, legal rights or the rights and safety of others.

Sale, Sharing and Targeted Advertising

We do not sell personal information in exchange for money.

Some privacy laws define “sale,” “sharing” or “targeted advertising” broadly enough to include certain disclosures of online identifiers, device information or website activity to advertising, analytics or business-intelligence providers, even when no money is exchanged.

To the extent our activities are considered a sale, sharing or targeted advertising under applicable law, you may request to opt out by contacting us at info@jmllandscape.com. Your request will be processed as required by applicable law.

We do not knowingly sell or share personal information belonging to children under 16.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide requested services

  • Maintain customer and business records

  • Evaluate employment applications

  • Measure website and marketing performance

  • Meet legal, tax, accounting and contractual obligations

  • Resolve disputes

  • Establish, exercise or defend legal claims

  • Protect against fraud, misuse and security threats

Retention periods vary depending on the type of information, why it was collected and applicable legal requirements. Analytics, advertising and business-intelligence providers may retain information according to their own settings and policies.

Data Security

We use commercially reasonable administrative, technical and physical safeguards designed to protect personal information. However, no website, transmission method or storage system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your state of residence and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information

  • Obtain a portable copy of certain personal information

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising or certain profiling activities

  • Withdraw consent where processing is based on consent

  • Appeal a decision concerning a privacy request

  • Exercise your privacy rights without unlawful discrimination

To submit a privacy request, contact us at info@jmllandscape.com or (412) 767-4994.

We may need to verify your identity before completing a request. If an authorized agent submits a request on your behalf, we may request documentation confirming the agent’s authority and may contact you directly to verify the request.

Privacy rights vary by jurisdiction and may be subject to legal limitations or exceptions.

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If we learn that we have collected such information, we will take reasonable steps to delete it.

Employment Information

Information submitted in connection with an employment opportunity may be used to evaluate qualifications, communicate with applicants, conduct permitted background or reference checks, satisfy legal obligations and manage the hiring process.

Employment information may be disclosed to HeartLand-affiliated companies and recruiting, technology, background-check or professional-service providers involved in the hiring process.

External Websites

Our website may contain links to websites operated by other organizations. JML is not responsible for the privacy practices, security or content of external websites. We encourage you to review the privacy policy of each external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, services or legal obligations. The revised policy will be posted on this page with a new “Last Updated” date.

If we make a material change, we may provide additional notice where required by law.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

JML Landscape, a HeartLand company
978 Route 910
Pittsburgh, PA 15238

Phone: (412) 767-4994
Email: info@jmllandscape.com
Website: https://www.jmllandscape.com/