Privacy Policy

Effective Date: July 15, 2026

JML Landscape, a HeartLand company ("JML," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, submit information through our online forms or otherwise interact with our services.

Information We Collect

Personal Information

When you contact us, request a proposal or estimate, submit a form, apply for employment or otherwise interact with our website, we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Mailing or service address
  • Company or organization name
  • Property information you voluntarily provide
  • Employment application information (when applicable)
  • Any other information you choose to submit

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referring websites
  • General geographic location
  • Website interactions

How We Collect Information

We collect information in the following ways:

  • Directly from you when you complete forms, request services, contact us or apply for employment
  • Automatically through cookies and similar technologies
  • Through trusted third-party service providers that support our website and marketing efforts

How We Use Your Information

We use the information we collect to:

  • Respond to proposal requests, service inquiries and consultation requests
  • Communicate about our commercial landscape maintenance, landscape design and installation, seasonal color, irrigation system maintenance, turf maintenance, tree and shrub care, grading and drainage, snow and ice management and related commercial landscaping services
  • Schedule consultations, site visits, estimates and ongoing service appointments
  • Provide and manage our services
  • Improve our website and customer experience
  • Measure website performance and marketing effectiveness
  • Send communications you have requested
  • Process employment inquiries and applications
  • Help protect against fraud, spam and other misuse
  • Comply with legal obligations

Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Measure website traffic and performance
  • Better understand how visitors use our website
  • Support our marketing and advertising efforts

We may use analytics and advertising technologies to better understand how visitors use our website, improve website performance and measure the effectiveness of our marketing efforts. These technologies may collect information such as:

  • Pages visited
  • Time spent on our website
  • Device and browser information
  • Traffic sources
  • General geographic location
  • Website interactions

Depending on our marketing activities, we may use advertising and analytics services provided by companies such as Google, Meta and LinkedIn. These services may use cookies or similar technologies to help us understand website usage, measure advertising performance and deliver relevant content.

You can control or disable cookies through your browser settings. You may also manage your advertising preferences through participating advertising providers.

Call Tracking & Call Recording

Our website may use CallRail or similar call tracking services.

To help us understand how customers find our business, different phone numbers may be displayed depending on how visitors arrive at our website. Regardless of which number is displayed, all calls are routed directly to JML Landscape.

Calls may be monitored or recorded for:

  • Quality assurance
  • Employee training
  • Customer service
  • Marketing performance analysis

Information collected through these services may include:

  • Phone number
  • Call date and time
  • Call duration
  • Call recordings (when enabled)
  • Marketing attribution data

Contact Forms

Information submitted through our contact forms is securely transmitted to us. We may use trusted third-party technologies to process submissions and help protect our website from spam and automated abuse.

Third-Party Services

We work with trusted third-party service providers to support our website and business operations. These providers may assist with:

  • Website hosting
  • Website analytics
  • Marketing and advertising
  • Call tracking
  • Contact forms
  • Customer reviews
  • Email communications

These providers may process personal information only as necessary to perform services on our behalf.

Data Sharing

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our business, including providers for:

  • Website hosting
  • Website analytics
  • Advertising
  • Call tracking
  • Contact forms
  • Email communications
  • Customer support

We may also disclose information when required by law or when necessary to protect our legal rights.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

Analytics information is retained according to the applicable service provider's policies.

Data Security

We use commercially reasonable administrative, technical and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to certain processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

JML Landscape, a HeartLand company
978 Route 910
Pittsburgh, PA 15238

Phone: (412) 767-4994

Website: https://www.jmllandscape.com/

Email: info@jmllandscape.com